Terms & Conditions – QuirkyTweed.com

1. Acceptance of Terms
By accessing and using QuirkyTweed.com, you agree to comply with these legally binding terms. Continued use constitutes acceptance of any modifications.

2. Account Registration
Users must:

  • Provide accurate, current information
  • Maintain password confidentiality
  • Be at least 18 years old
  • Not use automated purchasing systems

3. Product Information
We reserve the right to:

  • Correct pricing errors (even after order confirmation)
  • Limit quantities purchased
  • Discontinue products without notice
  • Update product imagery to reflect true colors

4. Order Processing
All orders are subject to:

  • Product availability verification
  • Fraud prevention screening
  • Payment authorization
  • Our right to cancel suspicious orders

5. Intellectual Property
Protected elements include:

  • “Quirky Tweed” trademark
  • Unique fabric patterns
  • Product designs
  • Website content and photography

6. Prohibited Activities
Users may not:

  • Resell products commercially without authorization
  • Reverse engineer our designs
  • Use the site for unlawful purposes
  • Disrupt website functionality

7. Limitation of Liability
We exclude liability for:

  • Indirect/consequential losses
  • Product modifications by customers
  • Third-party actions
  • Events beyond our reasonable control

8. Dispute Resolution
Governing law: English law
Exclusive jurisdiction: Courts of England and Wales
Mediation required before litigation

9. Shipping & Customs

  • International customers responsible for duties/taxes
  • Signature required for high-value orders
  • Shipping times are estimates only

10. Returns & Refunds
See our Return Policy for full details. Note:

  • Made-to-order items are non-returnable
  • Final sale items clearly marked

11. Force Majeure
Not liable for delays caused by:

  • Extreme weather
  • Industrial action
  • Global supply chain disruptions
  • Pandemic restrictions

12. Data Protection
Personal data processed according to our Privacy Policy, compliant with UK GDPR.

13. Amendments
We may update these terms periodically. Continued use constitutes acceptance.

14. Severability
If any provision is invalid, remaining terms stay enforceable.

15. Ethical Sourcing
We maintain:

  • Responsible wool sourcing policies
  • Fair labor practices
  • Sustainable production methods

16. Gift Cards

  • Valid for 36 months
  • Non-transferable
  • No cash redemption

17. Corporate Responsibility
We support:

  • British textile heritage
  • Local craftsmanship
  • Rural employment initiatives